FAQs

Trial Plan

I want to try the trial plan.

What is the difference between the trial plan and the paid plan?

If I purchase a paid plan during the trial period, when will the paid plan start?

VPN Setup Method

Where is the setup manual?

Which connection protocol should I choose?

Subscription and Cancellation

How to subscribe

How to terminate

Payment and Refunds

Payment Method

Refund Policy

Troubleshooting

If there is an issue with the initial setup

Suddenly unable to connect

Unable to access some sites like Netflix, Tiktok, etc.